1 · Time drain
KYC days, not KYC minutes.
- Teams spend hours reading IDs, bank statements and COIs line by line.
- Slow onboarding delays sales, advice and payouts.
- High-value staff are stuck doing data capture, not decisions.
IN ONE CRM · AI Document & KYC Parsing
Let AI read the docs. Not your team.
IN ONE uses AI to read IDs, bank statements, COIs and contracts for you. Key fields flow straight into the client record and KYC checklist – so humans only step in where judgement is needed, not copying and pasting.
Book a Demo
We’ll show live documents flowing into IN ONE – and how fields are extracted,
checked and stored on the client spine.
The manual reality today
Your most qualified people are doing copy-and-paste work.
Every new client means a fresh pile of PDFs and photos. People squint, type, double-check, then still worry they missed something important.
2 · Error risk
Typos become compliance risks.
- Numbers get swapped, dates misread, names mistyped.
- “We checked the docs” is hard to prove under pressure.
- Audit trails live in email threads, not your system of record.
3 · No single view
Docs in folders, data in spreadsheets.
- Operations, sales and compliance each maintain their own lists.
- Nobody is sure which details are final or where they came from.
- Before reviews, everyone scrambles to “reconstruct the story”.
How AI parsing works in IN ONE
AI reads the document. IN ONE stores the facts on the client spine.
Instead of opening each file manually, your team sees clean fields, a simple checklist and the original document one click away – all inside IN ONE.
Step 1
Client uploads or sends docs.
- Secure upload links, WhatsApp, email or portal – all route to IN ONE.
- Each file is tagged to the right client and document type.
- Expiry dates and “must-have” docs are tracked in one place.
Step 2
AI reads and extracts key fields.
- Names, ID numbers, addresses and dates from identity documents.
- Account details, balances and income patterns from bank statements.
- Cover, limits and expiry from COIs and contracts.
Step 3
Humans review exceptions, not everything.
- Confident matches write straight to the client record.
- Low-confidence or unusual values are flagged for review.
- Every extracted field links back to the original doc for audits.
Where AI document parsing shines first.
Start with a handful of high-volume, high-friction documents. As teams see the time savings and accuracy, we expand to the rest.
KYC & onboarding
Identity docs & proof of address.
Compare declared details to ID and address automatically. Flag mismatches and
expired docs before files reach compliance.
Affordability & credit
Bank statements & payslips.
Pull income bands, regular debits and risk signals into IN ONE – ready for your own
affordability rules and workflows.
Insurance & risk
COIs & policy schedules.
Extract insurer, policy number, cover type and expiry so you can manage renewals,
gaps and cross-sell opportunities centrally.
Legal & contracts
Mandates & agreements.
Capture contract parties, dates, renewals and key clauses as structured fields that
sync with tasks, reviews and billing.
From “upload docs here” to “KYC lane updated”.
Here’s what a simple end-to-end flow looks like when AI parsing and IN ONE work together.
1
Client uploads their documents.
They use your IN ONE form, WhatsApp link or portal. Files are saved against the client
record with type and status.
2
AI reads and extracts fields.
Extraction runs in the background. Within moments, key fields appear in IN ONE with a
confidence score attached.
3
Checklists and KYC lanes update.
Your KYC lane shows “Docs read / missing / flagged”. Tasks open for items that need
human eyes or extra information.
4
Approvals and workflows move faster.
Compliance and ops click through a clean summary instead of a folder of PDFs – and
still have one-click access to the source files.
You decide which document types, fields and confidence levels are “auto-accept” vs “always review”. IN ONE enforces those rules consistently.
Who benefits
Compliance gets evidence. Ops gets time back. Clients get faster answers.
Same parsing engine; three different wins – and everyone looks at the same version of the truth in IN ONE.
From a compliance & risk point of view.
- See exactly which fields came from which document and when.
- Keep a full audit trail for reviews, partners and regulators.
- Focus human attention on edge cases instead of routine matches.
- Reduce the risk of “we meant to capture that, but…” moments.
From an ops, sales & client experience view.
- Onboarding times shrink from days to hours for straightforward cases.
- Fewer follow-up emails asking clients to “please resend page 3”.
- Teams spend more time explaining decisions, not chasing paperwork.
- Clients feel the process is professional, not painful.
Questions
AI document & KYC parsing in IN ONE – common questions.
Which document types can you handle today?
We typically start with identity documents, proof of address, bank statements and
COIs. From there we can add your specific mandates, agreements and sector-specific
forms, as long as they’re reasonably readable scans or PDFs.
What happens if the AI reads a field incorrectly?
We don’t blindly trust AI. Low-confidence values or unusual formats are flagged for
human review. Reviewers can correct values, and those corrections help improve
parsing over time. You choose how strict the rules are for auto-accepting fields.
Can we keep our existing KYC rules and checklists?
Yes. AI parsing doesn’t replace your policies – it feeds them better data. We model
your current checklists and approvals inside IN ONE, then plug AI extraction in at
the document step so the rest of the process can move faster with fewer errors.
Where are documents stored and how is data protected?
Documents and extracted fields live inside IN ONE’s secure environment, with access
controlled by your roles and permissions. We design flows with your POPIA and other
regulatory requirements in mind, including retention, deletion and audit trails.
Want to stop retyping documents and start reviewing decisions instead?
Bring a sample pack of the documents that slow your team down the most. We’ll show how AI parsing inside IN ONE could read them for you – and what that means for onboarding times, error rates and audit readiness.
